LegalThis Privacy Policy explains how Midnight Range collects, uses, stores and protects personal information when you visit our website, purchase a membership or use our services.
Midnight Range provides subscription-based algorithmic trading software, member resources and support services.
For the purposes of applicable data protection law, Midnight Range is the controller of personal information collected directly through this website and our member services.
We may collect the following categories of information:
We do not normally receive or store your full payment-card details. Payments are processed by our third-party payment provider.
We may collect information when you:
We may also receive limited payment, fraud-prevention and subscription information from Stripe or another service provider used to process your transaction.
We may use personal information to:
Depending on the purpose, we may process personal information under one or more of the following lawful bases:
Subscription payments may be processed by Stripe. Stripe may collect and process payment information, billing details, device information and fraud-prevention data in accordance with its own privacy documentation.
Midnight Range may receive information such as your customer identifier, payment status, subscription status, billing address, invoice details and limited card information such as card brand and expiry date.
We may share personal information with trusted providers that help us operate the business, including providers of:
These providers may only use information as permitted by their agreements with us and applicable law.
Our website may use essential cookies required for security, authentication, checkout and account functionality.
We may also use analytics or preference cookies to understand how visitors use the website and improve its performance. Where legally required, non-essential cookies will only be used after consent has been obtained.
We may send important service messages relating to your membership, payment, security, licence or software updates. These are operational communications and may be necessary to provide the service.
Optional promotional emails will only be sent where permitted by law. You may unsubscribe from marketing communications at any time using the link provided in the message.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing the service, resolving disputes and meeting legal, accounting and tax obligations.
Retention periods may vary depending on the type of information, the status of your membership and any legal requirements that apply.
Some service providers may process information outside the United Kingdom. Where this occurs, we will use appropriate safeguards required by data protection law, such as adequacy regulations or approved contractual protections.
We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
No internet-based service can be guaranteed to be completely secure. You are responsible for choosing a strong password and keeping your account credentials confidential.
Depending on your location and the circumstances, you may have rights to:
These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before completing a request.
Please contact Midnight Range first if you have concerns about how your information is handled so that we can investigate the issue.
You may also have the right to complain to the Information Commissioner's Office or another data-protection authority responsible for your location.
Midnight Range memberships and services are intended only for adults aged 18 or over. We do not knowingly collect personal information from children.
We may update this Privacy Policy to reflect changes to our services, providers, technology or legal obligations.
The updated version will be published on this page. Where a change materially affects how we use existing personal information, we will provide additional notice where required.
Questions, privacy requests or concerns can be submitted through the Midnight Range contact page.